Archive for the 'Change Management' Category

Based upon our experiences with projects using various PPM tools, we took the liberty of comparing two project portfolio management heavyweights, namely CA Clarity PPM v12 and HP PPM Center 7.5.
When it comes to project controlling and project management, CA Clarity PPM and HP PPM offer the traditional multi-project and project management functions as a [...]

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HP Service Manager is used to administer and process tickets within the framework of IT Service Management. The Service Manager adheres to ITIL V3. Various modules are used, such as incident, problem, change, etc. With the ESS (Employee Self Service) Web control surface, end users can issue their own interaction tickets, which a support technician [...]

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The new Version 10 of the HP Quality Center (QC) is now available. Yet what are the actual advantages of the new QC compared to its predecessor from a Test Manager’s perspective?

Below, I will take a look at some of the new features and changes, and I will answer the question whether one should even [...]

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The new concept of the Enhancement Packages (EhPs) from SAP is ingenious from a technical perspective. It’s actually too bad that SAP, the supplier par excellence for business software, has taken so long to create this software logistics concept. Based on the time and effort they’ve put in, any SAP CIO can tell you what [...]

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A Gallup poll from last year in German companies shows: 67 percent of employees make work to rule. Cause was the lack of leadership culture, of real self-evident characteristics such as esteem, respect, personal development opportunity and involvement in decisions. The damage to the economy because of the lack of innovation and frustration of [...]

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HP PPM in combination with beteo’s SAP Change Control Current Practice can help SAP customers to reduce cost and risk the SAP change process.
This article summarizes the potential benefits, challenges and approaches of implementing a SAP change control solution based on HP PPM and beteo SAP Change Control Current Practice as well as illustrates a [...]

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Testing departments use HP Quality Center (QC) for quality management and testing activities. Besides managing test requirements, it also helps them to compile test plans, and to conduct and monitor testing. In addition, Quality Center gives them a way to manage all defect tracking.
However, developers often work with their own tools to manage bugs and [...]

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In a highly interesting and descriptive blog posting on the SAP Community Network, Tao Zhang, who works for Benteler Group, discusses the SAP consolidation process. His article focuses on the challenges and potential benefits, approaching the issue from the company’s perspective.
New Challenges
As I see it, the biggest challenges facing SAP system environment consolidation projects in [...]

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Test factory based on HP Quality Center is available for all SBB projects
When it came to the complex and systematic implementation of the software quality management program, SBB called upon the Swiss Application Lifecycle Management consulting company beteo. SBB is utilizing HP Quality Center in its test environment, where standardized test procedures and consistent test [...]

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In reply to numerous inquiries, I would like to take the opportunity to describe, in greater detail, the SAP Upgrade analysis using IntelliCorp LiveCompare.
Analysis Procedure
We usually establish an upgrade analysis as a small-scale project in which the customer receives specific, clearly defined reports. The typical project has a duration of under two weeks, while the [...]

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