Dieter Steiger
SAP Cloud Computing
06/11/2010 by Dieter Steiger
Dieter Steiger
SAP Cloud Computing06/11/2010 by Dieter Steiger
Christoph Langenbahn
Project Portfolio Management: CA Clarity PPM or HP PPM?04/23/2009 by Christoph Langenbahn
Based upon our experiences with projects using various PPM tools, we took the liberty of comparing two project portfolio management heavyweights, namely CA Clarity PPM v12 and HP PPM Center 7.5.
Ruben Meier
HP Service Manager Stressed by Real Change Management04/21/2009 by Ruben Meier
HP Service Manager is used to administer and process tickets within the framework of IT Service Management. The Service Manager adheres to ITIL V3. Various modules are used, such as incident, problem, change, etc. With the ESS (Employee Self Service) Web control surface, end users can issue their own interaction tickets, which a support technician can then use to open an incident. If no solution is found, the Service Desk can transfer incidents and interaction tickets as well as track problems and changes.
Serge Baumberger
HP Quality Center 10 from a Test Manager’s Perspective03/02/2009 by Serge Baumberger
The new Version 10 of the HP Quality Center (QC) is now available. Yet what are the actual advantages of the new QC compared to its predecessor from a Test Manager’s perspective?
Dieter Steiger
SAP Enhancement Packages not a “Panacea” after All02/23/2009 by Dieter Steiger
The new concept of the Enhancement Packages (EhPs) from SAP is ingenious from a technical perspective. It’s actually too bad that SAP, the supplier par excellence for business software, has taken so long to create this software logistics concept. Based on the time and effort they’ve put in, any SAP CIO can tell you what this gap in the framework has cost customers. Yet it’s not quite as cut and dried as suggested in the Inside IT article entitled “No More Tedious Upgrades” dated February 4, 2009. The way Roche’s CIO Jennifer Allerton is quoted, one might be led to believe that specialists are no longer need for upgrades. Allerton explained to the Wall Street Journal that Roche had completed four complete upgrades in the last year, which required a team of 15 specialists. She believed that the new Business Suite would enable the company to avoid having to carry out upgrades. And this is a deadly fallacy.
Michael Loebbert
Cultural patterns and corporate success02/04/2009 by Michael Loebbert
Peter Helfenstein
How Tool-based SAP Change Control Helps SAP Customers01/29/2009 by Peter Helfenstein
HP PPM in combination with beteo’s SAP Change Control Current Practice can help SAP customers to reduce cost and risk the SAP change process.
Ruben Meier
Integrating Jira and HP Quality Center01/21/2009 by Ruben Meier
Testing departments use HP Quality Center (QC) for quality management and testing activities. Besides managing test requirements, it also helps them to compile test plans, and to conduct and monitor testing. In addition, Quality Center gives them a way to manage all defect tracking.
Dieter Steiger
SAP Consolidation – a Challenge to Further Development?01/09/2009 by Dieter Steiger
In a highly interesting and descriptive blog posting on the SAP Community Network, Tao Zhang, who works for Benteler Group, discusses the SAP consolidation process. His article focuses on the challenges and potential benefits, approaching the issue from the company’s perspective.
Peter Helfenstein
beteo Successfully Assists SBB in Implementing HP Quality Center12/10/2008 by Peter Helfenstein
Test factory based on HP Quality Center is available for all SBB projects