Archive for the 'Quality Management' Category

Continuously growing system complexity
Nowadays, existing IT systems cover more or less the complete business processes. In most cases, strategic decisions to buy commercial software  - instead of making software - are in place. New developments of complete business systems are the exception to the rule. Against the background of this situation, a new concept of [...]

Read the rest of this post...

Typical Situation
Installing SAP support packs is always quite a challenge. Which parts of the SAP-supported business processes are really affected? What exactly should be tested? Are there any own developments affected? What is the amount of resources required for testing and interventions? These are just some of the possible questions. Unfortunately, they normally can not [...]

Read the rest of this post...

The introduction of a new IT solution entails a large deal of different changes. New roles and responsibilities must be defined, supported by additional new software. An early integration of the future users is of great importance, but very often, there is not enough attention paid to it.

A typical example from a “normal” project: [...]

Read the rest of this post...

For testing SAP solutions, we used to depend on experts with specialized ABAP or JAVA know-how. Consistent testing of processes beyond SAP systems was quite a challenge.
Now SAP offers SAP Quality Center by HP. It enables the customer to integrate SAP testing into a comprehensive Quality Management and testing of his IT organisation. This [...]

Read the rest of this post...

In the context of large commercial software installations, the opportunity to reduce costs in the long run – all through the life cycle of the systems – is tremendous. Four fields of Application Management, pragmatically introduced and applied, are able to substantially contribute to this potential benefit.
Project Portfolio Management
A consistent Project Portfolio Management (PPM) which [...]

Read the rest of this post...

Theory says that in order for effective business process testing to be done, testing requirements should already be deduced in the requirement’s phase of the software development lifecycle (SDLC). But do SAP users consistently test all the processes that are impacted by changes? Despite obvious consequences, this is hardly ever done.
Process models are not up-to-date
Many [...]

Read the rest of this post...