Archive for the 'Quality Management' Category

Based upon our experiences with projects using various PPM tools, we took the liberty of comparing two project portfolio management heavyweights, namely CA Clarity PPM v12 and HP PPM Center 7.5.
When it comes to project controlling and project management, CA Clarity PPM and HP PPM offer the traditional multi-project and project management functions as a [...]

Read the rest of this post...

HP Service Manager is used to administer and process tickets within the framework of IT Service Management. The Service Manager adheres to ITIL V3. Various modules are used, such as incident, problem, change, etc. With the ESS (Employee Self Service) Web control surface, end users can issue their own interaction tickets, which a support technician [...]

Read the rest of this post...

The most recent Forrester Wave (Q3 2008) examined the six biggest developers of functional testing solutions. Based on the current offer and the strategy regarding the direction the corresponding solution is to take, HP was ranked number one and IBM came in second. It’s time to take a closer look at the current flagship products [...]

Read the rest of this post...

Security is especially important in online applications, yet far too little attention is paid to it. Perform a quick risk assessment just prior to implementation, jerry-rig a plug for the biggest holes, and you’ll have the software up and running in no time. Then a few days later, the first bytes of customer data are [...]

Read the rest of this post...

The new Version 10 of the HP Quality Center (QC) is now available. Yet what are the actual advantages of the new QC compared to its predecessor from a Test Manager’s perspective?

Below, I will take a look at some of the new features and changes, and I will answer the question whether one should even [...]

Read the rest of this post...

Test factory based on HP Quality Center is available for all SBB projects
When it came to the complex and systematic implementation of the software quality management program, SBB called upon the Swiss Application Lifecycle Management consulting company beteo. SBB is utilizing HP Quality Center in its test environment, where standardized test procedures and consistent test [...]

Read the rest of this post...

Accompanied by considerable fanfare, SAP co-CEO Leo Apotheker introduced an SAP Solution Manager module called the SAP Business Process Change Analyzer (SAP BPCA) at this year’s TechEd in Berlin. So, what’s behind it? Can the Business Process Change Analyzer fulfill the expectations that its name suggests?
The fact that SAP has even introduced the BPCA seems [...]

Read the rest of this post...

Very often, the processes of change & transport and quality management in the IT organzation are technically not very tightly integrated. Although organizationally, they are well coordinated, with both processes being clearly defined, digitized, automated and constantly improved, I doubt if their integration is tight enough.

HP Software, a significant vendor not only of the process [...]

Read the rest of this post...

At SAP’s TechEd conference, the new releases of Panaya Support Automation 3.2 and Panaya Upgrade Automation 3.2 have been announced.
Panaya 3.2 Overview
Upgrade Automation is the fast and accurate way to control the impact of SAP projects and SAP changes in general. It automatically analyzes SAP systems and changes and provides online services to answer key [...]

Read the rest of this post...

From my point of view, there are three key components for reaching the goal „high quality at low costs“ in test management: adequate methods, adequate staffing, and adequate tools – each at the  right time. If one of these factors are neglected, the  project threatens to fail.
Luckily, the tool comes with the adequate method, without [...]

Read the rest of this post...