Archive for the 'Configuration Management' Category

HP Service Manager is used to administer and process tickets within the framework of IT Service Management. The Service Manager adheres to ITIL V3. Various modules are used, such as incident, problem, change, etc. With the ESS (Employee Self Service) Web control surface, end users can issue their own interaction tickets, which a support technician [...]

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The new concept of the Enhancement Packages (EhPs) from SAP is ingenious from a technical perspective. It’s actually too bad that SAP, the supplier par excellence for business software, has taken so long to create this software logistics concept. Based on the time and effort they’ve put in, any SAP CIO can tell you what [...]

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HP PPM in combination with beteo’s SAP Change Control Current Practice can help SAP customers to reduce cost and risk the SAP change process.
This article summarizes the potential benefits, challenges and approaches of implementing a SAP change control solution based on HP PPM and beteo SAP Change Control Current Practice as well as illustrates a [...]

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In a highly interesting and descriptive blog posting on the SAP Community Network, Tao Zhang, who works for Benteler Group, discusses the SAP consolidation process. His article focuses on the challenges and potential benefits, approaching the issue from the company’s perspective.
New Challenges
As I see it, the biggest challenges facing SAP system environment consolidation projects in [...]

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In reply to numerous inquiries, I would like to take the opportunity to describe, in greater detail, the SAP Upgrade analysis using IntelliCorp LiveCompare.
Analysis Procedure
We usually establish an upgrade analysis as a small-scale project in which the customer receives specific, clearly defined reports. The typical project has a duration of under two weeks, while the [...]

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In my article on SAP Change and Transport Management, I discuss the topic of “measures that ensure horizontal and vertical consistency.” After attending the TechEd Berlin 2008, it appears that SAP and its Enhanced Change and Transport System CTS+ remain unwilling to accept this challenge but instead prefer to leave it up to customers and [...]

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Accompanied by considerable fanfare, SAP co-CEO Leo Apotheker introduced an SAP Solution Manager module called the SAP Business Process Change Analyzer (SAP BPCA) at this year’s TechEd in Berlin. So, what’s behind it? Can the Business Process Change Analyzer fulfill the expectations that its name suggests?
The fact that SAP has even introduced the BPCA seems [...]

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I was fortunate to attend various presentations on the topic of SAP’s solution management at SAP TechEd 2008 Berlin.
My expectations regarding SAP solution management would be that SAP could finally take on the task of solution management for specific customer implementation scenarios, and that it would do so in a comprehensive manner. Sadly, this has [...]

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Which processes run in a SAP system? What components are used most frequently? Which custom programs are used? How is usage distributed in departments or in the enterprise? Which outside systems have access to the system?
These are only some of the questions asked by IT managers every day. They arise from different requirements.
For example, there [...]

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In beteo’s projects, HP´s Universal CMDB is often used as configuration management database in the context of Application Lifecycle Management projects. I had the opportunity to get more general uCMDB knowledge at a HP training course in Helsinki.
CMDBs (Configuration Management Databases) are used more and more consistently in enterprises in order to map and survey [...]

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