Archive for the 'Business Service Management' Category

Marco GerussiMarco Gerussi ITIL, PRINCE2, PMI – Just Paper Tigers?

09/01/2008 by Marco Gerussi

Historically developed IT structure
Within their IT organizations, enterprises historically distinguish between project business, IT operations and IT development. In addition to these separate areas, there are several processes and systems for project requests, notification of incidents and problem management.

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Peter HelfensteinPeter Helfenstein HP BTO Software Centers – Overview

07/24/2008 by Peter Helfenstein

HP offers a number of BTO Centers. These software packages support in the context of a BTO strategy specific phases of the application lifecycle. The following overview is meant to shed light on the HP BTO jungle.

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Dieter SteigerDieter Steiger Lifecycle Management – no Pain, no Gain!

06/24/2008 by Dieter Steiger

Successful IT Planning & Control must include not only IT Service Management and Project & Portfolio Management, but also Application Lifecycle Management in order to be of lasting benefit. The following illustration by Gartner clearly demonstrates this.

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Peter HelfensteinPeter Helfenstein Application Management Reduces SAP Costs

03/04/2008 by Peter Helfenstein

In the context of large commercial software installations, the opportunity to reduce costs in the long run – all through the life cycle of the systems – is tremendous. Four fields of Application Management, pragmatically introduced and applied, are able to substantially contribute to this potential benefit.

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Dieter SteigerDieter Steiger SAP xRPM and HP PPM – Complementary Solutions?

02/07/2008 by Dieter Steiger

Whether in Gartner’s Magic Quadrant for PPM or in evaluations for project portfolio management tools, HP PPM (HP Project and Portfolio Mangement Center) and SAP xRPM (xAPP Resource and Portfolio Management) are always positioned as competitors. But do the specific features of these very specialized solutions justify this positioning?

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