Archive for April 2009

Christoph LangenbahnChristoph Langenbahn Project Portfolio Management: CA Clarity PPM or HP PPM?

04/23/2009 by Christoph Langenbahn

Based upon our experiences with projects using various PPM tools, we took the liberty of comparing two project portfolio management heavyweights, namely CA Clarity PPM v12 and HP PPM Center 7.5.

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Ruben MeierRuben Meier HP Service Manager Stressed by Real Change Management

04/21/2009 by Ruben Meier

HP Service Manager is used to administer and process tickets within the framework of IT Service Management. The Service Manager adheres to ITIL V3. Various modules are used, such as incident, problem, change, etc. With the ESS (Employee Self Service) Web control surface, end users can issue their own interaction tickets, which a support technician can then use to open an incident. If no solution is found, the  Service Desk can transfer incidents and interaction tickets as well as track problems and changes.

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Serge BaumbergerSerge Baumberger HP Quality Center vs. IBM Rational Quality Manager

04/20/2009 by Serge Baumberger

The most recent Forrester Wave (Q3 2008) examined the six biggest developers of functional testing solutions. Based on the current offer and the strategy regarding the direction the corresponding solution is to take, HP was ranked number one and IBM came in second. It’s time to take a closer look at the current flagship products and compare them against each other.

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Serge BaumbergerSerge Baumberger Application Security – Money Still Being Squandered on It

04/03/2009 by Serge Baumberger

Security is especially important in online applications, yet far too little attention is paid to it. Perform a quick risk assessment just prior to implementation, jerry-rig a plug for the biggest holes, and you’ll have the software up and running in no time. Then a few days later, the first bytes of customer data are stolen. Does it have to happen this way?

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